Privacy Policy

1. Who we are

Global Tech Solutions ("we", "us", "our") provides IT and digital solutions, UK education guidance, BPO and cold calling, accounting and finance support, and card payment machines.

We are responsible for the personal information you share with us through this website. Our UK office is at 12 Nether Hall Road, Doncaster, DN1 2PW, United Kingdom. You can contact us about your data at any time on info@globaltechsolutions.uk.

2. What information we collect

We only collect the information you choose to give us, and only what we need:

• Enquiry forms: your name, email address, phone number, company name and details of the service you need.
• UK Education enquiries: additionally your city, age, highest qualification and residency status (for example UK National, ILR, EU Settled or Pre-Settled, or Refugee Status), so we can check your eligibility.
• Appointment bookings: the date and time you choose, your name, email address, phone number and the topic you would like to discuss.
• Messages: anything you send us by email, phone or WhatsApp.
• Technical information: like most websites, our hosting provider automatically records basic details such as your IP address and browser type to keep the site secure and working.

We do not use advertising trackers, and we do not ask for payment card details on this website.

3. How we use your information

We use your information only for the purpose you gave it to us:

• to reply to your enquiry and give you the information you asked for;
• to arrange and confirm consultations you book;
• to provide the services you choose to go ahead with;
• to check your eligibility for our UK Education service;
• to keep proper records and meet our legal, tax and accounting duties.

We will never use your information for anything unrelated to our services, and we will not send you marketing messages unless you have agreed to receive them.

4. Our legal reasons for using your data

Under UK data protection law we must have a lawful reason to use your information. We rely on:

• Your consent: when you tick the consent box on our forms. You can withdraw it at any time.
• Providing a service: when we need your details to give you a quote, book a consultation or deliver a service you have asked for.
• Legal obligations: when the law requires us to keep certain records.
• Legitimate interests: running and securing our business in a way you would reasonably expect.

5. Who we share your data with

Your information stays with us. We will never mishandle your data, we will only use it to provide our services to you, and we will not leak, sell, rent or trade it to anyone.

We only share your information when it is genuinely needed to deliver the service you asked for, and only the details that are needed:

• Our trusted partners: for example, accounting partners such as Elite Tax Solutions and Elite Accountancy Group, or regulated payment providers when you ask us about a card machine.
• Universities and education providers: only when you ask us to help with your application.
• Service providers who run our website and email: such as our hosting company, who store data on our behalf and are not allowed to use it for anything else.
• Government authorities: only when the law requires us to.

Everyone we share information with must keep it secure and confidential and use it only for that purpose. We work in line with UK government rules and regulations at every step.

6. How we keep your data safe

We take sensible steps to protect your information from being lost, misused or accessed without permission:

• our website uses a secure, encrypted (HTTPS) connection;
• enquiries and bookings are stored in a private, password-protected area;
• only team members who need your information to help you can see it;
• everyone on our team is required to keep your information confidential.

7. How long we keep your data

We keep your information only for as long as we need it:

• enquiries and bookings that do not lead to a service: up to 2 years after we were last in touch;
• client records: up to 6 years after our work together ends, as required for UK tax and accounting purposes.

After that, your information is securely deleted.

8. Data handled outside the UK

Some members of our team and trusted partners work outside the UK, so your information may sometimes be accessed from outside the UK. When this happens we make sure it is protected to the same standard required by UK law.

9. Your rights

Under UK data protection law you have the right to:

• ask for a copy of the information we hold about you;
• ask us to correct anything that is wrong or incomplete;
• ask us to delete your information;
• ask us to limit or stop using your information;
• receive your information in a format you can take elsewhere;
• withdraw your consent at any time.

To use any of these rights, email us at info@globaltechsolutions.uk. There is no charge, and we will reply within one month.

10. Cookies

Our website uses only the small number of cookies needed for it to work. We do not use advertising or tracking cookies. Full details are in our Cookie Policy.

11. Links to other websites

Our website links to other websites, such as WhatsApp and our partners' websites. When you visit them, their own privacy policies apply, so please read those too.

12. Making a complaint

If you are unhappy with how we have handled your information, please contact us first at info@globaltechsolutions.uk and we will do our best to put it right.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk or on 0303 123 1113.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page. This policy was last updated on 19 October 2026.